Customer / Party Profile
One shared record for every customer or counterparty, usable by any product.
- Core customer data
- Party relationships
- Cross-product reuse
The VEERA service catalog includes 24 shared services in three groups. Products consume them through APIs and use only what they need.

Ten services that repeat in every industry: customer profiles, notifications, payments, workflows, documents, search, reporting, audit, consent and localization. Each product plugs them in instead of rebuilding them.

Six services that run the platform itself: tenants and onboarding, users, identity and access, billing and subscriptions, configuration and feature flags, and the admin console. Every product is multi-tenant from its first release.

Eight technical components every service runs on: the API gateway, service discovery, event bus, distributed cache, health checks, scheduling, observability and secrets management.
Services that repeat across every industry — finance, insurance, travel and more.
One shared record for every customer or counterparty, usable by any product.
Email, SMS, push and webhook messages triggered by business events.
Connects local and international payment gateways behind one interface.
Configurable multi-step processes such as bookings, policy issuance or loan requests.
Secure storage for contracts, tickets, policies and verification files.
Full-text and advanced search across products, bookings, customers and policies.
Management reports, dashboards and data analysis.
Records every sensitive action for regulatory compliance and traceability.
Consent records and privacy controls aligned with data-protection regulations.
Multiple languages, time zones and currencies from one core.
Platform and multi-tenancy management: the foundation that runs the platform itself, shared by every industry.
Sign-up, activation, deactivation and the full lifecycle of each tenant.
Users, profiles, roles and their relationship to tenants.
Authentication and authorization with token-based security and single sign-on.
Plans, subscriptions, invoicing and usage metering.
Dynamic settings and per-tenant feature toggles, without redeploying.
The management console for platform operators.
The technical components every service runs on.
One secure entry point for every service.
Services find each other automatically as they scale.
Event-driven, asynchronous communication between services.
Fast access to frequently used data.
Detects failing services and isolates them before failures spread.
Scheduled and background tasks such as night audits, reports and pricing runs.
Central logs, metrics and tracing of each request across services.
Secure storage and rotation of keys, passwords and certificates.
Some services are shared by products within one industry rather than across all of VEERA. In hospitality, for example, inventory, rates, availability restrictions, reservations, guest profiles, payments and analytics are shared by property management, central reservations and channel management.
New services are built to VEERA standards and join the shared library.