VEERA Soft

The VEERA Service Catalog

The VEERA service catalog includes 24 shared services in three groups. Products consume them through APIs and use only what they need.

Application Shared Services

Services that repeat across every industry — finance, insurance, travel and more.

Customer & Communication

Customer / Party Profile

One shared record for every customer or counterparty, usable by any product.

  • Core customer data
  • Party relationships
  • Cross-product reuse

Notification

Email, SMS, push and webhook messages triggered by business events.

  • Multi-channel delivery
  • Templates
  • Event triggers
  • Delivery tracking

Payments

Payment Orchestration

Connects local and international payment gateways behind one interface.

  • Gateway integration
  • Digital wallets
  • Settlement
  • Refunds

Process

Workflow / Orchestration Engine

Configurable multi-step processes such as bookings, policy issuance or loan requests.

  • Configurable steps
  • Approvals
  • Full step history

Data & Content

Document & File Storage

Secure storage for contracts, tickets, policies and verification files.

  • Documents & media
  • Access control
  • Bulk import & export

Reporting & Analytics

Management reports, dashboards and data analysis.

  • Dashboards
  • Scheduled reports
  • Data export

Trust & Compliance

Audit Logging

Records every sensitive action for regulatory compliance and traceability.

  • Tamper-evident trail
  • Search
  • Export

Regional

Localization & Multi-currency

Multiple languages, time zones and currencies from one core.

  • Language packs incl. right-to-left
  • Currencies & exchange rates
  • Time-zone-aware scheduling
  • Country & region master data

Control Plane

Platform and multi-tenancy management: the foundation that runs the platform itself, shared by every industry.

Tenant Management & Onboarding

Sign-up, activation, deactivation and the full lifecycle of each tenant.

  • Tenant lifecycle
  • Provisioning
  • Scopes from global to a single site

User Management

Users, profiles, roles and their relationship to tenants.

  • Profiles
  • Roles
  • User–tenant membership

Identity & Access Management

Authentication and authorization with token-based security and single sign-on.

  • Multi-factor authentication
  • Role-based access control
  • Single sign-on
  • Session & device management

Billing & Subscription

Plans, subscriptions, invoicing and usage metering.

  • Plan tiers
  • Subscription invoicing
  • Usage metering

Configuration & Feature Flags

Dynamic settings and per-tenant feature toggles, without redeploying.

  • Dynamic configuration
  • Feature toggles
  • Per-tenant personalisation

Admin Console

The management console for platform operators.

  • Tenant administration
  • Platform settings
  • Operational overview

Platform Infrastructure

The technical components every service runs on.

Traffic & Access

API Gateway

One secure entry point for every service.

  • Routing
  • Authentication
  • Rate limiting & throttling
  • Versioning
  • Aggregation

Service Discovery & Registry

Services find each other automatically as they scale.

  • Service registry
  • Automatic discovery

Messaging & Fast Data

Event Bus

Event-driven, asynchronous communication between services.

  • Publish / subscribe
  • Real-time events
  • Loose coupling

Distributed Cache

Fast access to frequently used data.

  • Shared cache
  • Lower latency
  • Less load on databases

Resilience

Health Check & Circuit Breaker

Detects failing services and isolates them before failures spread.

  • Health checks
  • Circuit breaking
  • Automatic retry

Scheduler / Jobs

Scheduled and background tasks such as night audits, reports and pricing runs.

  • Scheduled jobs
  • Background processing

Operations & Security

Logging, Monitoring & Observability

Central logs, metrics and tracing of each request across services.

  • Central logging
  • Metrics & alerts
  • Distributed tracing
  • Error tracking

Secrets Management

Secure storage and rotation of keys, passwords and certificates.

  • Encrypted storage
  • Key rotation
  • Access policies

Services that stay within an industry

Some services are shared by products within one industry rather than across all of VEERA. In hospitality, for example, inventory, rates, availability restrictions, reservations, guest profiles, payments and analytics are shared by property management, central reservations and channel management.

Need a service that is not listed?

New services are built to VEERA standards and join the shared library.